Hours of Operation
The normal operating week will be Tuesday through Sunday. All Highland Springs Country Club facilities will be closed on Monday, except for special events approved by the Board of Directors. Under unusual circumstances, the Management may alter the hours of operation and service to better serve the Membership. On Sundays, from January through March the Clubhouse will close at 2:00 p.m.
The Clubhouse currently closes at 2 p.m. Sundays due to a staffing shortage. Any change in hours of operations on Sundays will be communicated with members.
Normal Clubhouse hours of operation shall be as follows:
Administrative Offices (8:00 a.m. - 5:00 p.m., Mon through Fri)
Locker Rooms (same hours as the Golf Course)
Dining Room & Mixed Grille Dining Areas (11:00 a.m. - 9:00 p.m., Tue through Sat)
Dining Room & Mixed Grille Dining Areas (11:00 a.m. - 8:00 p.m., Sun)
Men's Grille (11:00 a.m. - 9:00 p.m., Tue through Sat)
Men’s Grille (11:00 a.m. - 8:00 p.m., Sun)
Ladies Lounge (11:00 a.m. - 9:00 p.m., Tue through Sat)
Ladies Lounge (11:00 a.m. - 8:00 p.m., Sun)
Pool (when in season) (10:00 a.m. - 9:00 p.m., Tues through Sun)
Pool (when in season) (12:00 p.m. - 6:00 p.m., Mon)
Snack Bar (when in season) (10:00 a.m. - 7:00 p.m., Tues through Thu)
Snack Bar (when in season) (11:00 a.m. - 7:00 p.m., Fri through Sat)
Snack Bar (when in season) (12:00 p.m. - 7:00 p.m., Sun)
Rolling Refreshment Car (as warranted)
WHEN A HOLIDAY FALLS ON MONDAY, THE CLUBHOUSE AND GOLF COURSE WILL BE CLOSED ON THE FOLLOWING DAY. There will be no access to the locker rooms on days when the Clubhouse is closed.
Age Requirements
Men’s Locker Room - Must be sixteen (16) years of age or older unless accompanied by an adult.
Dining Room & Mixed Grille Dining Areas - Must be sixteen (16) years of age or older unless accompanied by an adult.
Men's Grille - Must be twenty-one (21) years of age or older unless accompanied by an adult. No children under sixteen (16) years of age admitted at anytime.
Ladies Lounge & Locker Room - Must be sixteen (16) years of age or older unless accompanied by an adult.
Standard Service Charge
A standard service charge will be added to all food and beverage checks and incidental charges or fees.
Service
Members shall not be allowed to send Club employees off the grounds or employ them to perform any personal service during the time such employee is on duty.
Members shall not reprimand an employee. Unsatisfactory service should be reported to the General Manager. Complaints of a serious nature should be made in writing, addressed to the Board of Directors.
All Clubhouse employees will be governed by the Club General Manager, subject to the general instruction of the Board of Directors, and will not obey orders inconsistent therewith, received from any other source.
Members are especially requested to aid in securing efficient service by treating all employees with proper consideration.
Minimum Monthly House Charge
A $55 food minimum applies to Associate “Macha,” Golf, and Social Members only; Non-Resident Members are exempt. Those who fail to incur monthly food charges to meet the $55 food minimum will be charged the difference. Only prepared foods (including carryout) are applied towards the minimum; liquor and service charges are not included.
From the 1st day of the month through the last day of the month, members with account numbers 1 through 350, 1001 through 1350, 1500 to 1650, & 1800 and above have the opportunity to use their food minimum to avoid a minimum charge. The minimum/billing cycle is from the 1st of the month through the last day of every month. Statements should be received within approximately 4 days after the cutoff date. No minimum charge will apply during the month of January.
From the 15th of the month through the 14th of the following month, members with account numbers 351 through 899, 1351 through 1499, and 1651 through 1799, have the opportunity to use their food minimum to avoid a minimum charge. The minimum/billing cycle is from the 15th of the month through the 14th of the following month. Statements should be received within approximately 4 days after the cutoff date. No minimum charge will apply from December 15th through January 14th.
Carry Out Food Service
Carry out food items (applies to food minimum) shall be limited to regularly prepared menu items and shall be subject to regular service charge.
Use of the Clubhouse
Members may entertain resident or out of town Guests at anytime during normal operating hours, provided they accompany such Guest and under no conditions are the Guests to remain in the Club after departure of their Member host except those holding authorized guest cards.
Reservations
Members are requested to make reservations in advance for dinner service.
Credit Cards
Members are not allowed to use personal credit cards. Only approved business credit cards will be allowed for business purposes. Permitted credit card uses are subject to an additional 3% processing fee.
Special Functions
Arrangements for private parties are to be made in advance with the Club General Manager or the Director of Catering & Events.
Only an immediate family member (son, daughter, father, mother, or an in-law in the same class) may be a non-member co-host at any function on Club premises.
Members may host functions which include non-member guests which serve the social or business purpose of the Member. This means that the cost of the function is borne by the Member or his company. Internal revenue regulations require the maintenance of a record of all functions attended by more than eight persons of which less than seventy-five percent of those attending are non-members. Members having functions consisting of eight or more persons shall sign a form, furnished by the Director of Catering & Events, indicating the number non-members attending and the total number attending.
Any necessary cancellations for special club functions must be made 48 hours in advance.
Proper Attire
Attire appropriate to golf, tennis and swimming must be worn during participation in those sports. Informal attire will be permitted in the Dining Room, Mixed Grille, Ladies Lounge and Men's Grille, including attire appropriate to golf and tennis.
Reciprocal Agreements
Reciprocity with country clubs located in Barry, Barton, Benton, Camden, Cedar, Christian, Dade, Dallas, Douglas, Greene, Hickory, Howell, Jasper, Laclede, Lawrence, McDonald, Miller, Morgan, Newton, Ozark, Polk, Pulaski, St. Clair, Stone, Taney, Texas, Vernon, Webster and Wright counties in the State of Missouri; Baxter, Benton, Boone, Carroll and Marion in the State of Arkansas, will not be available in the formative period of Highland Springs Country Club. Reciprocity with clubs outside these counties will be granted in accordance with guidelines as stated in the Golf Rules and Regulations.
Guest Cards
Guest cards valid for two week periods may be issued to any person(s) residing outside the aforementioned counties upon the application of a Member to the Club. Established guest fees must be paid for the use of club facilities, including the Golf Course. The Member making application for the guest card shall be responsible for all charges incurred by the Guest.
Not more than two guest cards will be issued to the same person within a period of twelve months, without the consent of the Board of Directors.
Charges & Billing
Only Members or persons having guest cards may sign tickets. Members and those holding guest registration cards are requested to sign their names legibly, in full, with membership number, upon presentation of tickets. A copy of the ticket will be given to the signing person at the time presented. Persons using the Clubhouse under a family membership must sign tickets with the name and the account number of the Member in whose name the family membership stands along with their own initials.
At the discretion of the Management, the credit of any Member may be limited.
Alcoholic Beverages
No bottles of alcoholic beverages will be allowed to be brought onto the premises. All such beverages consumed on Club premises must be purchased from the Club. Alcoholic beverages will be made available for purchase by Members of the audience at major club tournaments and swimming meets.
Under no circumstances shall any alcoholic beverages be sold to or furnished to a minor by any person in the Clubhouse or on Club premises.
No minor may possess or consume alcoholic beverages in the Clubhouse or on Club premises.
Highland Springs Country Club Smoking Policy
To protect and enhance our indoor air quality and to contribute to the health and well-being of all members, guests and employees, Highland Springs Country Club shall be smoke free effective September 15, 2011. Additionally, effective September 15, 2011, the use of all tobacco products, including, but not limited to, cigarettes, pipes, cigars, snuff, or chewing tobacco, is prohibited at Highland Springs Country Club, except as designated in this policy.
Smoking is prohibited in all of the enclosed areas within Highland Springs Country Club, without exception. This includes the following areas in and around the Clubhouse; the Formal Banquet Room, the Dining Room, the Mixed Grill, the Men’s Grill, the Ladies Lounge, Locker Rooms, Lounge Nineteen, the Boardroom, the Golf Shop, the Tennis Shop, the Pool Area, the Pool Deck, the Snack Bar, all lobbies, restrooms, hallways, offices and all other areas inside of Highland Springs Clubhouse. Smoking is also prohibited on the covered patios directly off the dining room and outside dining areas with exception of the designated areas listed below.
Smoking will be allowed in the following designated areas ONLY:
- All non-enclosed outside areas not listed above
- The Eastside Patio outside of the Mixed Grill
- The Eastside Patio outside of Lounge Nineteen
- The Westside Patio outside across from Banquet Bar
All materials used for smoking, including cigarette butts and matches, must be extinguished and disposed of in appropriate containers.
The success of this policy will depend upon the thoughtfulness, consideration and cooperation of all members, guests and employees who smoke and do not smoke. Each one of us shares the responsibility for adhering to and enforcing this policy. Any violation of this policy will be handled through the standard disciplinary procedure.
Heather Court Ball
Girls eligible for Heather Court are the Members’ daughters or granddaughters who are at least 16 years of age and at least a Junior in High School. Girls joining the Club after the initial Heather Court sign-up has been held may participate if all other eligibility requirements have been met. Anyone who has already been presented at another Club and would like to be presented here, may do so. Heather Court sign-up and planning begins August 1
st of the year prior to the presentation. The Heather Court presentation is held the first Saturday of March each year. Participants are subject to the terms of the Heather Court Rules and Standards of Conduct Contract they receive and sign at sign-up.
Significant Other Policy
An unmarried Member may designate a person of the opposite sex who is legally eligible to be the Member’s spouse as their “Significant Other” to enjoy the club privileges as follows:
- If the Significant Other does not live with the Member, the Significant Other may not enjoy club privileges unless accompanied by the Member and no guest fee will be charged.
- If the Significant Other lives with the Member, the Significant Other may enjoy club privileges whether accompanied by the Member or not and no guest fee will be charged.
- No more than one Significant Other may be designated by a Member in any calendar year.
- All proposed Significant Others are subject to the approval of the Board of Directors.
Names of Significant Others shall be posted on the Club Bulletin Board prior to approval.
Posting of the Names of New Applicants
All applicant’s names shall be posted on the club bulletin board and the Members notified by mail fourteen (14 days) prior to the applicants being considered by the Board.
Mail Delivery to a Non-Resident Member
All mail to a Non-Resident Member is to be delivered to their out-of-town home address.
Inactive Account Policy
Members experiencing financial problems, serious illness or other reasons approved by the Board may request to be inactive for one year. The Members must have his/her account up-do-date; the Member must remain inactive for one year; and the Member will be granted this status only once. Note payments must continue as they were set up; dues and monthly food minimum will be waived. If the membership category of the requesting Member becomes full while inactive, he/she will be requested to activate their account. If a member does not reactivate his/her account following the one-year of inactivity, they will be considered as voluntarily resigning their membership. This policy is not available to the Two-Year Golf Members.
Other General Rules and Regulations
Skateboarding, roller blading, roller skating, scooters and unlicensed motorized vehicles (excluding golf carts) will not be permitted or allowed around the Club Facilities including the parking lot, cart paths, tennis courts, swimming pool deck and sidewalks around the clubhouse.
All areas of the golf course, including cart paths, are only to be used by golfers during the times the course is open for play. Walking, jogging, fishing, or any other type of recreation during the hours the course is open is prohibited.
Card playing will be allowed only in the Men's Grille, Mixed Grille, Living Room and the Ladies Lounge.
The Club will exercise due diligence in protecting the property of Members and Guests, but will not be responsible for any loss or injury to such property.
Any damage to Club property by a Member or a Member's Guest will be billed to the Member. No person shall take from the Clubhouse any article belonging to the Club, including books, newspapers, magazines, etc.
No announcements or petitions unrelated to Club business shall be posted or circulated on Club premises, nor shall subscriptions be solicited from Members and their Guests. With permission of the Club, notices pertaining to Club matters may be posted on Club bulletin boards.
Pets will not be allowed in the Clubhouse, or on the Golf Course.
The Club will not be responsible for valuables left in any part of the Clubhouse, including lockers rooms and cloak rooms.
Parking in driveways is prohibited at all times.